Managed Service Desk
Our service desk operates 9:00 am to 5:00 pm Monday to Friday, excluding public holidays, to assist with issues or queries relating to the equipment within your network that we manage as part of the service. Contact our Managed Network Services team on 1300 591 546
(Option 2) or email firstname.lastname@example.org.
Tickets can also be raised directly at https://terrecom.accelo.com/portal, as well as viewing the status of all tickets.
Billing or Accounts Enquiries
Contact our accounts team on 1300 591 546 (Option 3) for any queries or email email@example.com.
Managed Services customers can access your billing portal via https://myaccount.terrecom.net.au.
Please get in touch with our accounts team for any issues associated with accessing the accounts portal.