Managed Network Service

Our best-in-market technology allows us to provide complete network management from the ground up. Choose a service tier that best fits your business needs, and allow us to keep your network running with ease and efficiency. We develop an understanding of your network with a focus on personalised service.

We use intelligent network systems to identify issues and anomalies and support predictive analysis of performance degradation, allowing us to provide solutions before a problem develops.

Basic Management

Support for simple devices or non-critical assets

  • Service monitoring for reachability only
  • No fault notification* – Best effort response.
  • Service assurance – reactive, best effort
  • Asset lifecycle advice

Enhanced Management

Support for simple devices or non-critical assets

  • Service monitoring for reachability only
  • Proactive fault notification – Best effort. Response as per service assurance target
  • Service assurance – reactive, best effort
  • Asset lifecycle advice

Comprehensive Management

Support for simple and complex devices or important assets

  • Service monitoring for a range of service metrics
  • Proactive fault notification – Response as per service assurance target
  • Service assurance – Proactive. Restoration as per service assurance target
  • Asset lifecycle advice
  • Simplex Adds /Moves /Changes

Premium Management

Support for complex devices or important/critical assets

  • Service monitoring for a range of service metrics
  • Proactive fault notification – Response as per service assurance target
  • Service assurance – Proactive. Restoration as per service assurance target
  • Asset lifecycle advice
  • Simplex Adds /Moves /Changes
  • Network performance reporting