Contact
TerreCom’s nationally recognised team of engineers architect, implement and monitor a high performing, cost-effective intelligent network design custom-built to maximise your company’s efficiency and productivity.
To contact our team please reach out to us by phone or email and we’ll be in touch with you shortly.
Managed Service Desk
Our service desk operates 9:00 am to 5:00 pm Monday to Friday, excluding public holidays, to assist with issues or queries relating to the equipment within your network that we manage as part of the service. Contact our Managed Network Services team on 1300 591 546
(Option 2) or email support@terrecom.net.au.
Tickets can also be raised directly, as well as viewing the status of all tickets.
Billing or Accounts Enquiries
Contact our accounts team on 1300 591 546 (Option 3) for any queries or email accounts@terrecom.net.au.
Please get in touch with our accounts team for any issues associated with accessing the accounts portal.
Managed Network Portals
(not enabled for all customers)
Logic Monitor
Townsville Head Office
Address:
24 Yeatman Street,
Hyde Park QLD, 4812
24 Yeatman Street,
Hyde Park QLD, 4812
Phone:
1300 591 546
Email
info@terrecom.net.au